-
Americans threw out just shy of three million tons of household electronics in 2006. This so-called e-waste is the fastest-growing part of the municipal waste stream and, depending on your outlook, either an enormous problem or a bonanza.
-
”I believe that a brand should look at the social media as it looks any other new cultural remit it is about to enter. It should not build a presence in a cultural setting, which it does not understand.”
-
Trend map based on dancing and restaurants as metaphores. ”From an interactive branding point of view, a visit to a website is like a visit to a restaurant in terms of service, feedback, content, pleasure, character, and memorability.”
-
Assistive technology has produced an extraordinary array of devices, and the ingenuity of some products is startling.
-
What happens when you bring web2.0 tools into the world of the corporate intranet where the user population is small, where expressing oneself as an individual and on a personal level can feel threatening, and where management is watching your every move?
-
The mobile phone use in Africa is a bit different from ours.
-
Satisfaction is a place where people can get the most from the products they use, and where companies are encouraged to get real with their customers.
-
Jaiku on vuorokauden tavoittamattomissa. Selviydymmekö?
-
”If I start orating about co-production, empowerment, service-delivery-blueprints, costumer-journeys, touch-points, service-ecology and so on, my clients generally start to get nervous. What the hell is he talking about?”
-
”It is a failure, not a goal, for our products to seem magical. It means that we don’t understand them, that we are afraid to manipulate them for fear of what might happen. Think of the person who dares not click an unknown button because they don’t know