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How to use links effectively in the here and now? Great read.
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Actually this goes for all the office workers.
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Don Norman’s thoughts on what designers and developers are doing right, what they’re overlooking, and what consumers can expect in their tech futures.
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”YouTube’s more playful, more participative, often joyful use of technology appears to conflict with conventional usability, but we argue that a deeper ’usability’ emerges that respects the user’s purposes whether acting as homo ludens.”
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Have you used the Friend Finder in Facebook or some other similar service, trusting that they will play nice with your email account information? Think again.
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Some out of the box experiences are worse than others. Like said in the article: ”A really good product doesn’t need after-sale service.”