Generate a custom packing list for any journey. Until now I have had this list in my head.

Oh my god. However, this is very educational for those designing packages.

Every so often, bad design wins. Unfortunately, this often results in designers believing that bad design is a good idea. I can think of much more hidious examples than those presented in this article, though.

Do the same rules apply when sending email from mobile phone versus computer?

When the term design is used it can mean many things, depending on who you are and which conversation you are having. Rarely do people stop to compare “mental maps” and clarify which type of design they are talking about!